MOVEGOEmail: nakroth2410@gmail.com. Tell us your iPhone model, iOS version and what happened.
The game does not see me
- Prop the phone up at about waist height and step back about 2 meters, so your whole body is in view.
- Use a bright room and avoid a strong light behind you.
- Check that camera access is on: iOS Settings → MOVEGO → Camera.
Subscriptions
- Cancel or change your plan: iOS Settings → your name → Subscriptions → MOVEGO.
- Bought Plus on another device? In the app, open Plus and tap Restore purchases.
- Refunds: request them from Apple at reportaproblem.apple.com.
Delete your data
Account: Settings → tap your profile → Delete account. Guest: Settings → Privacy & data → Delete local data. See the Privacy Policy.